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87 Uptown Road, Apt. C215
Ithaca, NY 14850 |
Phone: (607) 257 - 7494
Fax: (607) 277 - 7749
E-mail: zone@lightlink.com |
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Professional Experience |
D.P. Dough Ò , Ithaca, NY
1995 – Present
Chief Operations Officer
Oversee all aspects of company including:
- Human Resources - hiring, training, problem resolution
- Accounting - bookkeeping, budgeting, payroll
- Advertising
Negotiate contracts with suppliers
Instituted crisis management program
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Original Calzone Company, Inc. (OCC), Amherst, MA
1997 – Present
Operations Consultant
Served on the Board of Directors
Devised strategies for implementing operational guidelines
Assisted in strategic maneuvering of franchise from 2 to 12 units
Revised and Edited:
- Operations Manual
- Employee Handbook
Authored Supplementary Guide for Managers
1996 – 1997
Franchisee Liaison
- Served as a liaison between OCC (a franchised company) and the units under its control
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Education |
University of Massachusetts , Amherst, MA
Bachelor of Science, 1995,
Hotel, Restaurant & Travel Administration
- Concentration in the Restaurant Field of the Hospitality Industry
- Emphasis on current Management styles
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Computer Skills |
MS Office (Word, Excel), Quicken |