· Responsible for daily work: arrivals, departures, customer service, cash flow generated by operations.
· Informing and selling The Inn to interested consumers.
· Maintaining accurate delivery of guest’s expectations.
· Updating customer profile database.

· Responsible for full service and operations of specialty coffee shop.
· Participated in true team management structure wherein empowerment, accountability, and ownership of tasks are paramount.
· Excelled in training, customer service, and problem solving activities.
· Took the lead role in team management concept allowing for smooth, efficient and effective daily operations.
· Completed events planning project.

· Handled all customer and management requests.
· Reconciled all accounts and reports for posting and management decision making.
· Promoted Inn's seasonal features and upcoming events, conferences, and club memberships.

· Microsoft Windows: Office - Word, Access, Excel, and PowerPoint; Works.
· Familiar with Lotus 1-2-3.
· Familiar with various Internet programs.

· Achieved Dean’s List status spring 1999.
· Research Assistant to Eric Abrams, Ph.D. for economics experiment.
· Completed Internship with Ilikai Hotel Nikko – Waikiki.
· Elected Department Manager for school store.
· Received two silver medals in talent dance competitions.
· Accepted into local dance companies throughout final six years of instruction.